Orders ship within 2–4 business days (Monday–Friday), then arrive in standard transit time. Free shipping on orders over $99. Questions about your order? Contact us.
We accept returns and exchanges within 30 days of purchase on unworn, unwashed items with tags attached. All sale items are final. To start a return, email customerservice@thesotashop.com — full details in our return policy.
Each product page links to a size chart for that specific garment. When in doubt, our tees and hoodies run true to size — message us and we'll help you dial it in.
Absolutely — it's one of our specialties. Teams, schools, businesses, and events: head to Custom Orders to request a quote.
Turn garments inside out, wash cold, and tumble dry low to keep prints and embroidery looking sharp. Skip the iron directly on any printed design.
Please contact us as soon as possible and we'll do our best to help.